Gaya APA

COHEN, L. (1995). CUSTOMER INTEGRATION THE QUALITY FUNCTION DEPLOYMENT (QFD) LEADER'S GUIDE FOR DECISION MAKING . UNITED STATES: ADDISON WESLEY.

Gaya MLA

COHEN, LOU. "CUSTOMER INTEGRATION THE QUALITY FUNCTION DEPLOYMENT (QFD) LEADER'S GUIDE FOR DECISION MAKING". UNITED STATES: ADDISON WESLEY, 1995. Text.